Shipping Policy
Shipping Policy
Welcome to Tracker Wheels! We're committed to delivering your order efficiently and reliably. Here's everything you need to know about our shipping process:
Delivery Address and Processing Times
- Delivery Address: Your order will be delivered to the address specified during the checkout process. Please ensure this information is accurate to avoid any delays.
- Processing Times: Orders are typically processed within [specify processing time, e.g., 1-3 business days]. This is the time taken to prepare your order for shipping and is separate from delivery time.
Shipping Options and Costs
Shipping options and associated costs are determined at checkout based on the items in your cart and your delivery location.
- We offer various shipping methods to meet your needs, including standard and express options.
- Please note, shipping costs are non-refundable.
Local Pickup Option
- If you prefer to pick up your order, please select the 'Local Pickup' option at checkout.
- Once your order is ready, we will notify you and provide a timeframe for pickup. Please bring a valid ID for verification.
Domestic Shipping Only
- Currently, Tracker Wheels ships only within Australia. We do not offer international shipping at this time.
Tracking Your Order
- Once your order is dispatched, you will receive a tracking number via email.
- You can use this number to track the progress of your delivery on the courier's website.
Delivery Delays
- While we strive to meet the delivery timeframes stated, delays can occasionally occur due to factors beyond our control, including supply chain issues or courier delays.
- Tracker Wheels cannot be held responsible for such delays, but we assure you that we will do our best to get your order to you as soon as possible.
We appreciate your understanding and are here to assist you every step of the way. Thank you for choosing Tracker Wheels!